Try the AI agent

Meet Mark, the AI Agent on This Store

Mark answers shoppers by voice or by text on every page of this demo store. This page shows how to test the agent and what to ask.

Start on a product page

How to start

Four Steps to Your First Conversation

Start on a product page if you can, because Mark knows which product you are looking at.

1

Open any page

Mark sits in the Need help? box at the bottom right of every page.

2

Choose a call or a chat

Tap Start a call to talk out loud, or the chat icon beside it to type.

3

Accept the terms

Before the first message, the widget asks you to agree that the conversation may be recorded.

4

Allow the microphone

For a call, your browser asks to use your microphone. The text chat needs nothing.

What to ask

Six Things to Try

Type or say these in your own words. Mark works out what you mean.

Ask for advice

Say: “What would you recommend for dry skin?”

Mark searches the catalogue by skin concern and suggests one or two products that fit.

Ask about the product on screen

Say: “How much is this serum?”

On a product page, Mark knows which product you mean and answers about it. Prices come from the latest catalogue update.

Track an order

Say: “Where is my order? Order 821, email demo@example.com, postcode 20121.”

Mark reads your details back, then reads the live status of the order. Change any one detail and Mark will not show the order.

Check a discount code

Say: “Is the code WELCOME10 valid?”

Mark checks the code in the store and tells you what it gives: 10% off your order.

Move around the store

Say: “Take me to the Vitamin C Radiance Serum page.” or “Take me to the About page.”

Mark moves your browser to any product or page of the store and carries on the same conversation there.

Ask for a person

Say: “I'd like to speak to a human.”

Mark cannot transfer a website conversation live. Instead, Mark asks for your name and a phone number or email, so the team can follow up.

Good to know

What Mark Will Not Do

Mark says it is an AI agent at the start of every conversation. Some actions stay with the store team.


Refunds

Mark cannot approve or issue a refund.


Orders

Mark cannot change or cancel an order, and cannot see payment details.


Delivery dates

Mark gives the status the order shows and does not promise a delivery date beyond it.

A demo by RuleInside

Want an Agent Like Mark on Your Store?

RuleInside builds and runs AI voice agents for WordPress and WooCommerce stores. Mark is one of them.

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